FAQ

Frequently Asked Questions

How much is this item?

The price of each item is clearly listed on its individual product page.

What size is this item?

Sizing information can be found in the product description of each item. Please check the listing carefully before purchasing.

When are new items released?

New drops are usually released every Friday at 8:00 PM (UK time). However, release dates and times may occasionally change, so please keep an eye on our Instagram for the latest updates.

What will be included in the next drop?

Previews of upcoming items are regularly posted on our Instagram page, @futurefolklore. This is the best place to see what's coming in future drops.

Will dresses be restocked?

No. All dresses are one-off pieces, meaning the same item will not be restocked once sold. The only exception is if an item is returned or refunded and subsequently relisted on the website.

I couldn't buy an item before it sold out. Can I reserve it or buy another one?

Unfortunately, once an item has sold out, it is no longer available. As our dresses are one-off pieces, another identical item will not become available unless the original order is returned and the item is relisted.

Do you offer refunds or exchanges?

Please refer to our Terms & Conditions for full information regarding refunds, returns, and exchanges.

How much is shipping and how long will my order take to arrive?

For shipping costs, delivery estimates, and other postage information, please refer to our Terms & Conditions.

How can I contact you?

If your question is not answered above, please use the Contact page on our website and we'll be happy to help.

Where can I find more information?

For updates, drop announcements, previews, and general information, please visit our Instagram page: @futurefolklore.

Where is the physical store?

You can find a selection of our items in-store at Snoopers Attic, located at:

7–8 Kensington Gardens
Brighton
East Sussex

Please note that we do not provide information regarding what is currently in stock at the physical store.

What time is the drop?

Drops are usually released at 8:00 PM UK TIME.

Please do not contact us asking what time this will be in your local time zone. Google can convert UK time to your local time in seconds.

I don't understand UK dress sizes. Can you help?

All sizes are listed using standard UK sizing. If you are unfamiliar with UK dress sizes, please use one of the many size conversion charts available online before purchasing.

We are unable to provide individual size conversion advice.

Please note: We are unable to provide additional measurements, holds, reservations, or early access to items unless specifically stated.